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FAQs

General Information

Q. How much healthier is ENOSite websites?

You can instantly check whether our templates are healthy or not via anyone of these online tools:
https://website.grader.com
https://www.woorank.com/en/www/enosite.com

Q. Is there a tool to monitor a domain performance?

You can check your domain health, and get an uptime and response time reports using this tool:
https://uptime.com

Q. How could I sure that the website, I choose, is 100% responsive on all screen resolutions?

You can check if our templates are device optimized or not using this tool:
http://mobiletest.me

Q. How can I check ENOSite template for performance information?

You can track the performance and speed of any ENOSite template with this tool:
https://tools.pingdom.com

Q. How would I believe that ENOSite templates are mobile friendly?

You can verify if our templates are mobile friendly or not using this online tool “Think with Google”:
https://testmysite.thinkwithgoogle.com

Website Analytics

Q. How would I know whether my website attracts the visitors or not?

Your ultimate measure is probably sales, but leading up to sales the built-in ENOSite Website Analytics provide you with powerful numbers on what pages are attracting attention.

Q. Why page analytics is important for your business?

Knowing exactly what your site guests, who are frequently present and potential clients can help you achieve your general business goals.

Q. How can I see from where and which browsers and operating systems people use to see my website?

You can view a complete list of all of the web browsers and operating systems your visitors use to access your website by ENOSite Website Analytics. You can also track your website popular pages and the traffic sources by country.

Real Estate

Q. What are the ENOSite Real Estate features?

ENOSite Real Estate features include: Property Management, User Role Management and Contract Management.

Q. How can I begin managing my property?

Using ENOSite Property Manager, you can add lots of properties with images and details as you want. Each property image with its price appears on your website Home Page and one click on the property name take you to its details page. Your client will choose a property and will send an appointment request directly from the ENOSite Request Form.

Q. What is included in Property Management?

The details which you can add about the property using the ENOSite Real Estate Manage are Property Name and Location, Property Features, Pictures, and Room details, Property Type and Construction (New/Old), Property Details (No. of Rooms, Beds, Baths, Floor, Car space, Area), Area Measurement Unit, Property for Sale or Rent option, Area Type (Residential/Commercial) and Sale or Rent Price.

Q. What are the user roles in real estate manager?

ENOSite User Role Management for your real estate allows you to manage your different user roles, namely Agencies, Clients and Owners. You can update your agency contact information on your website. When a Client sends a property request on your website, their information is updated in the Property Requests menu in your admin panel. You can then go ahead and view its visiting time and then you can add that client to Property menu or remove the request completely.

Furthermore, ENOSite allows you to add/edit/remove Property Owners to your Real Estate Manager. You can add property owners as users from the Owner menu in the admin panel.

Q. What type of contracts can I make in real estate widget?

ENOSite allows you to make a sale or rent contract between your client and the property owner. You can also add the commission details either on the client side or the property owner side. ENOSite also allows you to upload the contract image. The details which you can add about the property contract using the ENOSite Real Estate Manager are Contract for Sale or Rent, Contract Name, References Info, Sales or Rent Amount, Payment Options (Cash/Installment), Commission Details (Client Side or Owner Side), Contract Date and Active or Deactivate the Contract.

Q. How can I get my property reports?

There are four property search options at the ENOSite Real Estate Manager: Search Property Requests Reports, Property Commission Reports, Sold Property Reports and Rental Property Reports.

Q. What is the process-flow of Real Estate business?

The Real Estate business process is so simple. The whole process can be managed in these nine steps:
1. Add Property Owner
2. Add Property Type
3. Add Property Measurement Unit
4. Add Property Details
5. Add your Agent's Information
6. Manage Property Requests from your Clients<
7. Add your Client's Information
8. Add Contract Details
9. Generate reports

Newsletter Sign Up

Q. How does a newsletter add to your ability to keep in touch with customers and prospects?

A newsletter is a package of engaging information. When your newsletter subscriber receives your newsletter, they know that you have worked to pull together useful and interesting material. The newsletter package will most likely be a multi-page PDF file. There are lots of great-looking two or three column newsletter templates you can use to format your newsletter.

Q. In which format your newsletter subscriber list generates?

Your ENOSite System enables you to capture emails of people who want to receive your newsletter. You will want to email your newsletter (typically a PDF file) via your own email system or via a third party email service bureau. It’s easy to export your email list from ENOSite in Microsoft Excel format for this purpose.

Q. Can I delete the unsubscribed newsletter emails?

It’s very important that any requests to “unsubscribe” be honored quickly. ENOSite makes it easy to remove any name from your newsletter subscriber list.

Dashboard

Q. What is the Dashboard feature at ENOSite?

ENOSite provides useful widgets to their clients of all business. We are enabling you to easily view and control the information you share with your clients when you are signed in to your ENOSite website. Today’s Activity section includes a summary of your clients’ response and direct links to manage them. The Analytics section gives you the total number of views at your website and the Startup section is organized according to the business you run.

Q. How ENOSite alerts notifications?

By signing up at the ENOSite template, you will get email notifications any time ENOSite gets a new contact request from your customer or new comments on your ENOSite Blog posts or any resume sent to you.

News Management

Q. What’s the difference between sharing a news item and writing a blog post?

News items are often based on research and can be more in-depth than a short blog post. But typically, you don’t have to do all that work! You are however showing your judgment concerning what’s important!

Q. What is the News feature at ENOSite?

ENOSite gives you the chance to distribute any news about your business at your site.

My Profile

Q. What is ENOSite profile?

ENOSite profile lets you manage your identity across all ENOSite customers and includes user’s name, contact details and profile image. ENOSite also ensures your security password settings when you are signed up to your ENOSite website.

Publish Your Website

Q. What is the easiest way to publish ENOSite?

These two steps will help you to publish your ENO website go LIVE:

STEP #1: You need to add "A Record" to a domain registrar and update your DNS (Domain Name System) settings, which let your customers to access your website in a browser by entering your domain name.

STEP #2: Now go to the ENOSite control panel and select the "Publish Your Website" option from the menu. Uncheck the "Use ENOSite URL" option as you have your own domain now (you can use our Temporary ENOSite URL as well), enter your "Domain Name with www" and give a "Project Title" then click on the "Update" button. Thus, your website has been live. Enjoy ENOSite!

See this page for more details: http://community.enosite.com/widgets-detail?articleid=37a44069-72fb-40fa-a389-14cf69ac42d2

Q. You’ve registered a Domain Name. Now what?

If you rent a domain name, then you can update our ENOSite URL. Otherwise, you can use the ENOSite URL and can update the URL keyword and your project title.

Q. What is a URL Keyword?

A URL keyword http://www.example.com /category-keyword/subcategory-keyword/primary-keyword) allows your customers to view your website while hovering over the hyperlink. This helps them be aware of the authenticity of the link and know that the link is not a spam.

URL keywords also serve as anchor text if the page has no anchor text. Additionally and most importantly, keywords in URLs appear in search results and help in the site's ranking. A maximum of 10 keywords should be used comma (,) separated.

e.g. http://www.enosite.com/designs/enospa001/services/treatment-area-woman

Q. How do I get my site to show up in search engine results?

Project Title or SEO keywords are the key words and phrases in your web content that make it possible for people to find your site via search engines. Keywords are what appear as links on search engines, which is why good keywords help in deciding if the user would click on your link. The best way is to use keywords based on your site's content and the audience you want to target.

e.g. Best Bug Removal | Enosite

Animated Slider

Q. What are the Slider features at ENOSite?

ENOSite allows you to show beautiful slides image with some contents as you want to show up at your website Home page. You can make anyone visible or invisible at any time and you can change slides orders as well.

Q. Can the same image file be used by both ENOSite Animated Slider and ENOSite Studio Gallery?

The answer is “yes” – but you’ll have to upload the image twice, once for each widget.

Q. What size of image should I upload to my website?

Whatever size you select for upload will be uploaded to ENOSite. You should consider the loading time that very large images may have for your customers, if you want them to click through full-sized images. Gallery thumbnails are generated automatically however. A 500 KB (1/2 MB) full-color file will deliver a very large screen image at full size. It’s common to upload much smaller files; even files less than 100 KB might be enough, depending on your purpose.

Q. What is Animated Slider live preview?

When you are organizing your slider images, you might want to see what how the image collections look – conveniently without leaving your ENOSite administrator’s console. A Preview is available right in the Animated Slider for this purpose. Any changes you make to your slide image can be previewed immediately – and you can keep making changes until you are satisfied. At that point, a Save will lock down your changes and they’ll be pushed to your live public website.

Template Designer

Q. What is in Template Designer?

The ENOSite Template Designer is the ENOSite widget where you can quickly change company identity and website style.

Q. What are the company identity things to my ENOSite website?

These are your choices for adding company identity items to your ENOSite website: Company Name, Logo, Slogan and Theme Color.

Q. What is included in color scheme?

Your ENOSite website is built from many “Lego-like” building blocks, including 19 different types of graphic objects. The graphic objects include Page Background, Panel Background, Main Border, Main Heading, Sub-Head etc. etc.

You can control all these colors from the Template Designer Color Scheme Editor! And the way you do this is via Live Color Editing.

Q. What is the live color editing?

Live Color Editing means you just click on any of your template’s graphic elements, adjust the color – and right away below in the Preview you can see the result.

Q. My Logo File Quality is nice resolution, but it is too big, would it be advisable for me to use?

Whether you make your own logo or have had it professionally created, you should use a version of your logo that is good quality.

A good quality logo has sufficient resolution that the image looks pleasing to the eye – without jagged edges or blurriness.

Q. How will I see changes on my website?

All your changes, including text, logo and color, are immediately reflected in the Preview pane below the Editor. You can experiment to see what looks best.

Q. I cannot see my color changes except the Home Page?

Your Theme Preview is your website Home Page. And the preview is “live” – you can click thru to connected pages, for example a blog posting. However, until you publish your Template Designer changes to the web, the connected pages will not include any of your proposed changes.

Testimonials

Q. I cannot see my added testimonial on my website?

When you write a testimonial, it’s a “draft”. You have to publish the item for it to “go live” and be seen by all your website visitors. You can also unpublish a testimonial.

Visit your Website’s Testimonials section, and you will see any new testimonial. If you’ve changed the date or order in which the testimonial appears, you might have to scroll until you find it. Check and make sure that the appearance and content of your testimonial is correct. If not, you can go back and tweak the editing.

Q. How does my testimonial look?

After writing and publishing your testimonial, right away you’ll want to “see how it looks” on the web. Using your browser, go to your website and visit your testimonials. You might have to “refresh” your browser to see a new item. And the testimonial might even look different in different browsers or formats. Sometimes you’ll want to tweak the appearance too.

Service Management

Q. What is my inventory of ENOSite-Listed business services?

Just like on your laptop, you can give folders names that make sense. For example, if you plan to regularly add pictures of your work to your website, you might make a folder call "WorkPictures” (Notice there are no “spaces” allowed in the folder name.)

Q. What will my visitors see concerning my ENOSite-Defined services?

Your ENOSite website visitors will have opportunities to see information about your services in several different ways; the Services Listing is the menu listing of all Services that your site visitor can access. The Listing is automatically generated; the Services Master List is the page listing all defined Services, together with the Services Image and the Services Summary Description. The Master List is automatically generated, the first three define Services are automatically positioned on your Home Page, together with the Services Image and the Services Summary Description and Services Detail Pages are among the most important pages on your website, showcasing as they do everything you want to say about a given services. You can include images and graphics to make the most enticing possible page.

Q. What is the “Services Document Root” or “Services Home Page”?

All ENOSite services detail pages are usually linked off the “services” website main page. This is the “services document root”. Less technically, you could call this the “Services Home Page”. ENOSite can keep track of any page from the services document root, automatically. And because ENOSite does this automatically, it would be unusual for you to have to concern yourself with this capability.

Q. What is the “Services URL Keyword”?

The “services URL keyword” is the single word which ENOSite uses to build a webpage address from the services document root. This same services URL keyword is used by Page Manager – and this makes the link between Services Manager services and website pages managed by Page Manager.

Q. What is the trickiest thing about linking services pages?

ENOSite helps you correctly link your Service Listing to the Page Manager Menus and Service Detail Pages. But for this to work correctly, the services URL keyword has to be known to both widgets, Page Manager and Services Manager. If the word is misspelled somewhere, then the link-up won’t happen. Your website won’t break – but you might not see a page you are expecting or want to see. When you actually make the link in the Services Manager Definition Form, ENOSite prompts you for correct links. If you have to, you can always change a link.

Driving School

Q. What are the ENOSite Driving School features?

ENOSite Driving School features include: Course Management, User Role Management and Certificate Management. You can add courses to your location wise, with their respective course fees, and multiple payment plans. You can show the latest course schedule on your website. You can also record your students’ activities, tests, observations, your course evolution and curriculum. And if they pass their tests, you can also inform about their certification status.

Q. What is the process of managing ENOSite Driving School?

First, you go to add your teaching locations, and then add your courses on your website. Now it’s time to set your course prices which will appear on Pricing menu on your driving website. Then you can make a course schedule along with a latest course dates which appears on the top of your website Home page. Afterwards, you can start adding your available instructors’ information and your own course payment plans. Now you can make evaluation and curriculum plans. As soon as a student submits a course registration form, you decide to add this student and go ahead to monitor student activities and its performance tests. By observing your students ability and hardiness, you go for its certification status.

Q. What is included in driving course management?

Using ENOSite Page Manager, you can add multiple courses to your driving school website. Each course that you add is added to the Courses' Menu. The details which you can add about the Course using ENOSite Course Manager are Course Name, Course Details, Course Certification(s), Course Duration and Schedule, Course Price, Course Location(s) and Curriculum.

Q. What are the user roles in driving school manager?

ENOSite User Role Management for our driving school allows you to manage your different user roles, namely Students and Instructors. When a Student registers on your website, their information is updated in the Registration menu in your admin panel. You can then go ahead and add that student or edit their details or remove it completely. You can record students’ activities, their tests, evaluation and observations process.

Furthermore, ENOSite allows you to add/edit/remove Instructors to your driving school. You can add instructors as users from the Instructors menu in the admin panel. Following are the details you can add/edit about the instructors from the Instructors menu: Instructor Name, ID and Password, Instructor Age, Experience, Contact Details, Instructor Driving License Number and Expiry Date and Instructor Image.

Q. How can I manage my students’ certificate status?

ENOSite allows you to update students’ certificate status on the website. Students can check their certification status by searching license number. A popup message will appear on the website indicating users about their certification status. You can control the status message from the certificate menu in the admin panel.

CSS Editor

Q. Why use CSS?

ENOSite allows you your website layout and display control to enhance the appearance of your website. With the built-in ENOSite CSS Editor you can tweak almost any aspect of your website’s look and feel, including colors, graphic details etc.

Q. Can I make minor visual changes to an existing CSS?

Yes. Editing a CSS file is like editing any file. Make sure you have a backup of your file, in case you don’t like the changes you’ve made. Don’t forget to save your work. And when you do finish editing and saving, you’ll want to see the effect of your updated look and feel. And you will likely have to refresh your browser to see the effect of your changes. Recall as well that CSS files typically apply to specific pages, so your changes will only affect the pages that are controlled by that specific CSS file.

Q. Does CSS Manager let me upload themes?

No. Uploading CSS file is not supported on ENOSite.

Q. My ENOSite Website Template already looks great. Will tweaking my look-and-feel help me grow my business even faster?

If yes, then it’s good to know that you have full access to your website’s CSS files!

File Manager

Q. What is the secret to being well organized with special files?

Just like on your laptop, you can give folders names that make sense. For example, if you plan to regularly add pictures of your work to your website, you might make a folder call “WorkPictures” (Notice there are no “spaces” allowed in the folder name.)

Q. Can I change my directory setup after I start using it?

You could change your directory setup if you wanted to. However, this might be tricky because then ENOSite might lose track of a file that it needs – e.g. a picture that appears in a blog post. ENOsite shields ENOSite website managers from a lot of high-tech complexity. We don’t expect that ENOSite users are going to want to spend a lot of time moving files around – when there’s a business to build!

Q. My files are valuable. Are they safe on ENOSite?

Your ENOSite special files are backed up as part of regular ENOSite full-site backups. However, typically files used on websites are copies of master files which themselves are stored on your regular business laptop or desktop or server computer.

Other Navigations

Q. What are other navigations features at ENOSite?

ENOSite allows you to add, edit or delete the header and footer links on your website. There are three basic navigation links right at the ENOSite: Header, Footer and Important links. You can also add new categories as you need to make different navigation links at your website.

Forms Manager

Q. What type of forms ENOSite includes?

ENOSite Templates include several important forms ready for you to set up: Newsletter Sign-Up Form, Job Application Form, and Event Registration Form. And we can also provide you with any custom form as required.

Q. From where to start creating forms?

Using ENOSite Forms Builder, you can build your own forms for any purpose. Once your form is designed, you will still need to configure the form with technical and/or business default settings. If the form triggers an email, then the form follow-up will occur as a result of the actions of the person to whom the email is sent. All the out-of-the-box is related to email. Thus all forms have the same email action-oriented configuration.

Q. How to update a form setting?

Form setting depends on the purpose of the form. During form design whatever information is required to support the purpose of the form will be specified in a form field.

Photographer Appointments

Q. What is included in Photographer Appointment?

ENOSite Photographer Appointment provides you to add your staff member and your clients. You can without much of a stretch make an appointment schedule. ENOSite also restrict you to share event photographs depending on the customer agreement.

Q. Can I update appointment status when it’s done?

Yes. You can go to Edit Appointment option where will see update appointment status option.

Q. What is the Appointment process at the ENOSite?

First, you add a staff member then add a client. Now you can make an appointment. For instantly, ENOSite provides you the second options to add your new staff member and client while adding an Appointment.

Page Management

Q. What kinds of website pages are there?

ENOSite helps you manage your website pages by Topic, Location and Page Relationship. Your website includes pages on different topics, including possibly a listing of services that you are selling, maybe a blog , most likely a page all about your company etc… Many of these pages will come automatically with the ENOSite Website Template that you choose. And of course, you can add new topic pages! You are already familiar with your website home page. You can add even more pages to your home page or to any main page. ENOSite looks after organizing your website pages for you, so you can spend more time on your business. Sometimes however, it’s useful to know that pages have “family relationships”.

Q. How are page links organized by ENOSite?

Your website pages are organized in a hierarchy. ENOSite automatically displays links for all the pages connected to the current page.

Q. What are URLs or website links?

Your website is “glued together” by the web links with which you are already familiar. When you click on any link (or “URL”) in an email or a website you’ll typically be taken to a website page.

In the address bar of your browser you can see the actual computer code link for whatever page you are visiting. There are lots more that web specialists know about URLs and links – but for the business person ENOSite looks after all that for you

Q. Where can I move a page?

Your page can be moved among its “sibling pages”. You move your current page before or after other sibling pages. In effect you are changing the order of the pages which are attached to one parent page.

Q. Can I move my page somewhere else in my website?

Page Move is really easy if you just want to change the link display order for a given page. However, if you want to move any page to a completely different part of your website, you can do that too. First, you export or save your page to your computer (which is easy). Next, you create a new blank page using the ENOSite Editor. Finally by copying and pasting your saved page, you’ll easily recreate your page exactly the way it was – but in a new location.

Team Members

Q. What is included in Team Member?

You can show your team members’ at your website. It includes team member name, bio data, contact email, designation and team member picture.

Q. Can I add team member social links?

Yes. You can also add a social link reference of your team member.

Q. Can I update team member order?

Yes. Team members are listed on the website according to their number, from lowest to highest. You can use any numbers, including negative numbers and zero.

Spa Manager

Q. What are the ENOSite Spa Manager features?

ENOSite Spa Manager Features include: Treatment Inventory Management, Sales Package Management and Booking Requests Management.

Q. How can I make treatments inventory?

Using ENOSite Page Manager, you can add multiple services to your spa website that will appear in the Services’ Menu. Using Spa Manager, you can add a table of multiple treatments with their price in a service. Following are the details which you can add about the Treatments using the ENOSite Treatment Inventory Manager: A table structure of the treatment service, Treatment Name and Treatment Price.

Q. Can I make a treatments package on my ENOSite spa website?

ENOSite Sales Package Management for our spa allows you to manage your different packages with the discounted amount of a bunch of treatments. You can add a single treatment service package too. To make a sales package, you will need to add a treatment or multiple treatments with their prices and its total package cost will appear on your spa website automatically. Following are the details you can add/edit/delete or publish/unpublished/reorder about the packages from the Sales Package menu: Package Title, Package descriptions, Single or multiple treatments, Number of sessions and Discount price per treatment.

Q. How can I manage my customer booking requests?

ENOSite makes an easiest way to manage booking requests sent from your customers. You can add, your spa locations and some referrers and you can see the appointment details and the treatment/packages, your customer interested in, then you can go ahead and schedule your appointment with the customer. You can update the appointment status from New to Done. It will be always in pending state after scheduling.

Q. I cannot see my added spa package on my website?

When you write a new spa package, it’s a “draft”. You have to publish the post for it to “go live” and be seen by all your website visitors. You can also unpublish a package.

Q. How would I manage my appointments?

Here are the steps to manage your spa appointments:
1. Add Treatment in a Service
2. Add a Package
3. Add your Locations
4. Add some Referrers
5. Manage Booking Requests and Start Scheduling

See this video for more details: https://www.youtube.com/watch?v=HLvmw1j5ZUs
And a demo for scheduling appointments: https://www.youtube.com/watch?v=JE82fPjYcBY

Studio Gallery Manager

Q. What size of image should I upload to my website?

Whatever size you select for upload will be uploaded to ENOSite. You should consider the loading time that very large images may have for your customers, if you want them to click through full-sized images. Gallery thumbnails are generated automatically however. A 500 KB (1/2 MB) full-color file will deliver a very large screen image at full size. It’s common to upload much smaller files; even files less than 100 KB might be enough, depending on your purpose.

Q. What is a main album?

All images have a Main Album, which can be selected or which will be chosen by default when adding a new image. The Main Album can be changed via the Move task.

Q. What is studio gallery live preview?

When you are organizing your images in albums, you might want to see what how the image collections look – conveniently without leaving your ENOSite administrator’s console. Preview is available right in Studio Gallery for this purpose. Any changes you make to your images or albums can be previewed immediately – and you can keep making changes until you are satisfied. At that point, a Save will lock down your changes and they’ll be pushed to your live public websit.

Q. Can the same image file be used by both ENOSite Animated Slider and ENOSite Studio Gallery?

The answer is “yes” – but you’ll have to upload the image twice, once for each widget.

Invoice Management

Q. What are the ENOSite Invoice Management features?

ENOSite allows you to add lots of products’ detail with images. ENOSite gives you an instant option to add your customer details from here as well, though your existing customer list also comes from CRM and Customer widget. You can manage the customer due amount and amount in advance. You can include your delivery charges, discount amount and tax deductions.

Q. How can I make an invoice?

First, you need to add a product, then add a customer detail and then apply tax deduction rate in percentage. Now you go to generate an invoice.

Q. How can I manage a customer due or balance amount?

ENOSite automatically calculates your customer due or balance amounts in the next invoice generation. You only have to update your customer current due and balance amount while updating invoice status.

Q. In which format will I download invoice?

With ENOSite Invoice Manager you can view multiple invoices and also download them in PDFs.

Q. Can I add text in the invoice?

With ENOSite Invoice Manager you can add default text to your Invoice, such as legal terms, terms and conditions, returns and shipment policy or any information you consider necessary for your customers to know when they have placed the order.

Blog

Q. What is the Blog feature at ENOSite?

The blog holds the following information: Post title, detail, publish date, blog category, author name, and image. ENOSite provides you the ability to allow direct comments on your website or add moderation on a post.

Q. How Does My Blog Post Look?

After writing and publishing your post, right away you’ll want to “see how your post looks” on the web. Using your browser, go to your website and visit your blog. You might have to “refresh” your browser to see a new item. And your post might even look different in different browsers or formats. Sometimes you’ll want to tweak the appearance too.

Q. I cannot see my blog on my website?

When you write a blog post, it’s a “draft”. You have to publish the post for it to “go live” and be seen by all your website visitors. You can also unpublish a post. Visit your Website’s blog, and you will see any new blog post. If not, please verify the blog category of if you’ve changed the date or order in which the blog post appears, you might have to scroll until you find it. Check and make sure that the appearance of your blog post is correct. If not, you can go back and tweak the editing.

CRM and Customers

Q. How CRM and Customers work together?

Your sales leads are tracked in the ENOSite CRM system. The purpose of the CRM system is to act as a filter between you and visitor inquiries. Some inquiries are genuine sales leads – and others are just “noise”. In CRM, you’ll be able to easily discard uninteresting sales leads. In CRM you can assess whether a given inquiry is worth following up on – which you can do via email or phone, if you have contact information then you can convert CRM Lead to Customer -- your decision. Use Customer List for making appointments, invoicing, promotions, etc.

Q. How will I get visitors request notifications?

The form completed by website visitors is automatically routed to the ENOSIte CRM Widget. And to make life easier, your Dashboard is also updated to show the number of visitor requests. You can click on Dashboard New Contact display and you’ll click right through to CRM. Or you can go to CRM directly.

Q. Can I manually add visitor’s contact in CRM?

You can also manually add a new sales lead in CRM. For example, if you or your receptionist receives a phone call, it’s easy to add a new sales lead into CRM. Sales leads are the same, whether they come from a web visitor or you or your staff enters the information.

And then when you know you want to really keep in touch with a given visitor, you can “convert” that visitor sales lead into a customer listing. And because the Customer Listing Manager and the CRM system share the database, all the information is automatically transferred to the Customer Listing Manager.

Q. Can I manually add a customer?

You can manually add a Customer Listing directly in Customer List Manager. And if your website is driving lots of good quality inquiries, you’ll be adding to your customer list via conversions of sales leads from the CRM system. You can add much more information about your customer in a Customer Listing than you could in CRM. The Customer Listing is much richer in terms of the information that you can keep track of

Q. Where would I be able to utilize my customer list?

In the ENOSite system, the Customer List, managed in the Customer List Manager, is used by multiple business widgets. For example, customer appointments, customer promotions and customer invoices all make use of the common customer information maintained in Customer List Manager.

Q. Why I am seeing duplicate customer listings?

Your ENOSite system keeps track of whether sales leads and/or customer listings are new, or existing, or duplicates. Based on email, the system will help you recognize new visitors, and whether a customer listing you’d like to save in fact already exists!

Q. How can I work with duplicate customer listings?

There may be useful information in duplicates! Review each duplicate the same way you work with any Customer Listing. And copy any useful information into the main Customer Listing. When you have captured all useful information, time to tidy up – just delete the duplicate!

Q. Can I add specific social link page?

You can add any social link reference you like – it doesn’t have to be a general reference just to a social media home page.

Your best results will be when you link to a unique page, possibly one which you are managing. Usually it’s easy to find the web address (i.e. the “URL”) of your desired page.

Q. My social links are “live” – but I cannot see them on my website?

As soon as you save your new social links, your links will be “live” – but you won’t see them until you visit your website again or refresh your browser.

Q. Can I change the social links order?

Yes. You can change the social links order by editing.

Career Listing

Q. What are Career features?

ENOSite provides you the career posting feature at your website, it includes, job title, descriptions, requirements, position, responsibilities, and required skills. You can also change the visibility of any Career Listing while in Edit mode.

Q. How ENOSite alerts new resume notifications?

In-bound resumes can be very important, depending on your business cycle. For this reason, in-bound resumes are featured on the ENOsite Dashboard. Some ENOSite users check their dashboards every day, or even more often. By signing up at the ENOSite website, you will get email notifications any time ENOSite gets a new resume sent to you.

Q. How your visitors can apply for a position?

With Career Listings in place and visible, you have the opportunity to entice your site visitors to get in touch and to submit resumes. This section presents a summary of the how everything works together to accomplish this.

Q. Will it delete all resumes if I delete a job post?

If you try and delete a Career Listing which still has associated resumes, you’ll be asked to confirm whether or not you really want to delete the Listing and the resumes. You have the option of saving individual resumes that you might want to keep for the future – or just deleting them all.

Picture Gallery Manager

Q. How many pictures can I upload in the Picture Gallery?

Your website template is set up to show a given number of pictures in your Picture Gallery. (The basic number is three pictures, and higher for advanced packages.) You can add more than this number of pictures to your Picture Gallery, in which case ENOSite will show just the first three pictures that are ticked as “Show”.

Q. How does my picture gallery look?

After preparing your picture gallery, right away you’ll want to “see how your pictures” look on the web. After saving and publishing your updated website, go to a web browser – on any computer.

Using your browser, go to your website and visit your website’s home page. You might have to “refresh” your browser to see a new slide show. And your slide show might even look different in different browsers or formats.

Q. How to edit picture gallery text?

Once you have your pictures in place in Picture Gallery, you can edit the text associated with the Gallery. The editing is done using standard ENOSite editing services.

Q. What is picture gallery live preview?

After updating your Picture Gallery and re-publishing your whole website, visit your homepage, and you should see your new picture gallery (a browser refresh may be required). Check and make sure that the appearance and order of your slides is correct. If not, you can go back and tweak the slides.

Q. What size of image should I upload to my website?

Whatever size you select for upload will be uploaded to ENOSite. You should consider the loading time that very large images may have for your customers, if you want them to click through full-sized images. Gallery thumbnails are generated automatically however. A 500 KB (1/2 MB) full-color file will deliver a very large screen image at full size. It’s common to upload much smaller files; even files less than 100 KB might be enough, depending on your purpose.